Refund and Cancellation Policy
A straightforward process for duplicate charges, failed orders and genuine access problems.
Effective and last reviewed: 28 August 2026
This policy applies to paid courses sold directly through SarkariUpdatesDaily. A course may also display specific access or refund information on its detail or checkout page; where that information gives the learner a more favourable option, that course-specific option will be followed.
Before payment
Review the course outline, delivery format, price, device and internet requirements, and any sample lessons before paying. You can leave an unpaid checkout without a cancellation charge. A payment is not treated as complete until PayU reports a successful result and the order is verified.
Problems we will review
Duplicate payment
The same learner and course appear to have been charged more than once for the same purchase.
Debited but not successful
Money appears debited while the order remains failed or unpaid after any automatic bank or payment-provider reversal has had time to appear.
Access did not activate
A verified successful payment did not unlock the purchased course and the access problem cannot reasonably be corrected.
Course withdrawn by us
A paid course is removed before the promised material can be meaningfully provided and a suitable replacement is not accepted.
What is not automatically refundable
Digital access can begin immediately after payment. A change of mind after access begins, lack of time, a device or internet problem outside the service, a later promotional price, or dissatisfaction after substantial use does not automatically create a refund. Access suspended because of account sharing, copying, payment abuse or another material breach is also not automatically refundable.
This does not remove a remedy that must be provided under an applicable rule. Each request is considered using the course description, payment status, access history and the facts supplied.
How to request a review
- Email sarkariupdatesdaily@gmail.com from the address used for the order.
- Include the course name, order or payment reference, payment date and a short description of the problem.
- Attach a redacted transaction screenshot only if it helps. Hide the full card or account number and never send a CVV, password or OTP.
We may ask for enough information to match the request to the correct payment. Sending a request does not itself confirm that a refund is due.
If a refund is approved
An approved refund is sent back through the original payment route where that route is available, and the related course access may be closed. PayU, the bank or the card network controls the time it takes for the amount to appear after processing. We cannot promise a bank's posting date.
Cancellations and free content
An unpaid order may simply be abandoned. Once a paid digital order is active, a cancellation request is handled as a refund review under this policy. Free courses, previews and demo lessons have no purchase amount to refund.
Payment and account use are also governed by the Terms and Conditions.